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Artwork
What is bleed?
Bleed is the extra part of image, colour or text that goes beyond the trim area. It ensures your final printed items will not feature a white border once trimmed to size.
What are trim marks?
Trim marks are small marks that sit in the corners of your artwork to show us where to trim. They go hand in hand with bleed, so that you don’t finish with a white border around the edge of your printed item.
Do I need to add trim marks and bleed to my artwork?
Yes, we require artwork to be supplied with trim marks and 3mm of bleed. Large format items will need trim marks and 10mm of bleed.
Should the colours in my artwork be set up as CMYK, RGB or PMS values?
Most of the time we will print your item in CMYK, which is a 4-colour process, so we require artwork to be set up with CMYK values. RGB colour palettes are ideal for digital use, but not for printing. We do offer speciality PMS inks and colour-matching processes. Please get in contact with us for more information.
What is the ideal resolution to set up my artwork at for printing?
Setting artwork up at 300dpi (dots per inch) will ensure a high quality print result.
What format should I provide my artwork in?
We require final artwork to be provided as a PDF.
How am I required to supply a booklet file?
Booklets need to be supplied as single page spreads. For example, an 8 page booklet would be supplied as an 8 page PDF, in the correct order. Our system will make sure it prints in sequential order.
How do I set up an embellishment layer in my artwork?
Any embellishments must be set up as a Spot Colour with colour values C0 M0 Y100 K0, and set to Overprint Fill or Overprint Stroke. This Spot Colour should then be named to represent the embellishment selected.
How do I ensure a rich black colour in my printed artwork?
We recommend setting up a 4-colour black as C40 M40 Y40 K100 for best results.
Services
What kind of paper stocks do you print to?
We print to a range of stocks including Uncoated, Silk Matt and Gloss. We also have a range of Luxury Stocks which can be viewed here.
Do you have any luxury paper stocks available?
We certainly do. We have a large range of Luxury Stocks including many uncoated papers, synthetics, and even a stock made from recycled coffee cups. You can check them all out here.
What kind of finishes and embellishments do you offer?
We offer a a large range of finishes including laminates, embellishments such as varnish and coloured foils, formecutting, different types of booklets binds, and a whole lot more. Please reach out to us if you would like more information.
Do you offer Digital, Offset and Large Format services?
Yes we do offer Digital, Offset and Large Format print options. We will always advise you which option suits your project best and is most cost effective.
Which Large Format materials do you print to?
We print to a range of different media including Screenboard, Corflute, Forex, Vinyl Wrap and ACM, plus many other materials with varying finishes and thicknesses. Please get in contact with us if you would like more information, or even an opinion on which media would be best for your print job.
Do you offer installation of Large Format items?
Yes, we do install most of our Large Format projects ourselves. If you would like a quote for installation, please include that in your quote request. Otherwise, we can get your item ready for you to install yourself.
Can I see samples of printed items?
Of course, please get in contact with us and we can send you samples.
Do you offer express printing services?
We do offer some services that can be dispatched same or next-day. We will always work with you to meet your timeline.
Payment
Which methods of payment do you accept?
We accept Mastercard, Visa and Electronic Funds Transfers (EFT). Please contact us for more details.
Delivery
When will my order be dispatched?
Most orders will be ready for dispatch within 2 to 5 Business Days, but it will depend on the job type. We do offer some express printing services if you need something dispatched same or next-day.
How long will my order take to arrive?
We always send items via express postal or courier services. Items usually take 1-2 Business Days to arrive once dispatched. Some orders to regional areas may take a little longer.
Where do you deliver to?
We deliver Australia-wide using express postal and courier services. We can even ship overseas upon request.
How much do you charge for postage?
Postage will vary depending on your location and job size. Please get in contact with us if you would like an estimate.
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Address
351 William Street
West Melbourne VIC 3003
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